Testimonials

I had recently been diagnosed with slim pcos. After years of missed periods, a late miscarriage and such problems trying to conceive, I turned to acupuncture with a ‘why not’ type of attitude. I am a teacher, was living to work and somehow thought I would just fall pregnant in amongst my busy schedule. To put it into context - I missed my first appointment as I screeched up to the car park 30 minutes late as I had stayed late at school then hit traffic. 

Lily genuinely helped me realise what was happening. She is like a counsellor, top fertility consultant and massage therapist all in one. Just being in the room made me so calm- it made me realise how hectic other areas of my life were too.

I was seeing a fertility consultant at the time and was one step away from taking clomid and ovarian drilling. 

I came to Lily for fertility acupuncture.  Lily listened carefully, gave gentle advice and then started each session. It makes me so emotional to look back through our emails - gradually my periods returned, and unbelievably I fell pregnant naturally (I also took Inofolic which helped, I believe). 

The acupuncture worked for me - I know this sounds weird but I could feel the warmth inside me and I just knew that I was going to fall pregnant that month after my treatment. I honestly never thought this would be for me but if you have pcos and ttc, are stressed, frazzled, constantly Googling because western doctors’ answers just seems so extreme and scary, then I would say just try it! 

I’m breastfeeding my baby boy as I type this. I really, really, really didn’t think it would happen to me and it did. I cannot thank Lily enough for helping me reconnect with my body/nature. I am now a very proud, doting mother.

Thank you Lily. I will be forever grateful and sure that the last session before the positive test was the one that helped support the pregnancy and give me a PERFECT little baby boy. Xx

C.G., 34, Female, Teacher, Hertfordshire 

We are currently trying to conceive and I wanted to de-stress from the pressures of trying for a baby and the work stress.  I had acupuncture and moxibustion with Lily.  The care has been brilliant, I feel totally relaxed during and after my treatment.  From my first appointment Lily, I was made to feel welcome and that helped with the de-stressing from everyday life.  I would and have recommended Lily to family and friends.  I would say to people that if you are looking into acupuncture and other treatments I would highly recommend your services.  I have had a fantastic experience during my treatments. 

Nazia

I had a history of miscarriage and came to Lily to prescribe herbs and acupuncture to help my fertility journey.  The care provided was very helpful! I now have a lovely healthy baby girl!  Lily is an amazing soul who you really believe gives her all to help you, I have recommended her to others to help on their fertility journey. 

 Joanna, Female, 39 

I have decided to go through the menopause naturally and was looking for ways to help me manage my symptoms. I also have 3 prolapsed disc, which do give me problems periodically and which I’ve used physiotherapy and osteopathy for previously. Following a recommendation I booked in for some Acupuncture. My hot flushes decreased, my energy levels improved, advised to drink peppermint tea as it was more cooling than ginger and lemon. My radiating lower back pain improved, which gave me a better nights sleep. I am a health care assistant so I need to be in good health myself.

Lorraine, 55, Female, NHS Support worker, Abbots Langley

"After my pregnancy finished and I stopped breastfeeding, my endometriosis symptoms returned and I was experiencing heavy, irregular and painful periods.  I had used acupuncture previously when going through IVF and came to Lily when we moved from London to the local area.  We were hoping to conceive again and I wanted a practitioner who was an expert in fertility and treating pregnant women.

I began seeing Lily every couple of weeks and at various times of my cycle and have been seeing her since 2015.  She immediately put me at ease and her qualifications and expertise are second to none.  Her care was very helpful.  Even a small number of sessions with Lily regulated my cycle.  I fell pregnant quickly when we began trying to conceive, but unfortunately experienced three consecutive miscarriages.  Lily again helped my cycle return to normal after the miscarriages and then supported me in my current successful pregnancy (currently 31 weeks). 

Lily is an outstanding practitioner. I would recommend her (and have done) to anyone whose needs have not been met with treatment using Western medicine."

SC, female, 39, Hertfordshire

"We came to Lily after 4 unsuccessful IVf cycles and unexplained infertility. I was due to start 5th IVF cycle and wanted to give my body the best chance.

Lily was extremely knowledgeable, very calming and helpful. It helped me to relax and feel informed for my IVF treatment. Even though IVF was unsuccessful, my time with Lily was invaluable. It was like therapy , relaxation and she understood the jargon from my notes and was able to really advise and explain things clearly to me. "

A, 43, Boxmoor

"I had used acupuncture when going through IVF and came to Lily when we moved from London to the local area.  Lily immediately put me at ease and her qualifications and expertise are second to none. 

After my pregnancy finished and I stopped breastfeeding, my endometriosis symptoms returned and I was experiencing heavy, irregular and painful periods. We were also hoping to conceive again and I wanted a practitioner who was an expert in fertility and treating pregnant women.

Lily's care was very helpful. Even a small number of sessions with Lily regulated my cycle.  I fell pregnant quickly when we began trying to conceive, but unfortunately experienced three consecutive miscarriages. 

Lily again helped my cycle return to normal after the miscarriages and then supported me in my current successful pregnancy (currently 31 weeks). I fell pregnant after returning to Lily for treatment in March.

Lily is an outstanding practitioner. I would recommend her (and have done) to anyone whose needs have not been met with treatment using Western medicine."

S, 40, Teacher, Hertfordshire

"Very helpful. My knee was treated with acupuncture and moxibustion. My knee was also massaged. Lily also worked with me on exercises to further strengthen the muscles surrounding my knee. I had previously had some physio but this had not helped my knee straighten out like it was able to after acupuncture. Once it was more comfortable to do this I was able to do more exercise and therefore help myself even more. I really began to get some confidence back using my knee. This is ongoing and I am still feeling the improvement. I have felt quite empowered to heal my knee since the treatment. It is an old injury and thought I really had reached a plateau with recovery. I was so pleased this was not the case. I was very interested in the difference of approach between here and the NHS - quite different. thank you.

I told Lily I had previously had some acupuncture to level my periods and she also took this into account at the same time to maintain this. I was sometimes feeling a bit stressed from work and college and again Lily helped with this.

We also discussed some ideas for changes/additions to my diet which were really helpful."

A Former Patient, Hertfordshire

"Lily is extremely knowledgeable and this instills confidence in the treatment that she provides. I have recommended her services to several friends and will continue to do so.

The treatment was very effective, my period pain, although did not disappear completely, was a lot more manageable.

I'm now 7 months pregnant through IVF and feel that the treatment I received in the lead up helped to create the right environment for me to achieve success."

Anonymous, Hertfordshire

"It was a long road to becoming pregnant and I was advised acupuncture might be helpful. Lily's treatments really helped. Being diagnosed with 'unexplained' fertility issues is confusing and upsetting, and the focus, attention to detail and expertise provided by Lily in getting my body and cycle into balance, alongside her calm, reassuring manner really helped me to feel like progress was being made on what often felt like a relentless physical and emotional journey. As well as improving physical symptoms, the pace and style of Lily's treatment (relaxed but thorough and always happy to give clear and detailed explanations) instilled a sense of calm, maintained my positivity and really helped to prevent things becoming overwhelming. I continued my treatments through my pregnancy right up until the day before my planned C-section to help me cope with complications and ensure I went into hospital feeling serene and completely prepared. I cannot recommend Lily - and acupuncture - highly enough. Along the way, Lily also treated and improved a long-standing shoulder problem, and helped with weight loss."

A Former Patient, Hertfordshire

"I consulted Lily regarding acupuncture treatment to support and enhance fertility treatment outcomes, and eventually had acupuncture over a couple of years or so. I found the acupuncture treatments together with Lily Lai's kind care, very helpful in terms of managing the process of fertility treatment both physically & mentally. It was also very useful to be able to discuss & consider fertility treatment with Lily Lai, as well as having some 'time out' from it during her treatment . I found Lily very knowledgeable about current fertility treatment.

Acupuncture treatment aided relaxation during a very stressful & traumatic period in my life. I had experienced infertility, failed fertility treatments as well as recurrent miscarriage.

Lily went on to support me with acupuncture treatment during a resulting twin pregnancy that produced 2 healthy babies!

I'm pleased to say that there was a very happy outcome. With very grateful thanks to Lily, who was very much part of the team. Keep up the good work."

A Former Patient, Hertfordshire

"I was trying to conceive and had unexplained infertility, and used acupuncture approximately weekly for a year with my first pregnancy and again for my second pregnancy. Just a big thank you, again, for everything you did! I got pregnant within 3 months of treatment after 2.5 years of trying to conceive. I also felt better in general and experienced decreased pain (due to pregnancy) after each visit. Wouldn't hesitate to come back if I felt the need. The service and results were amazing! "

A Former Patient, Hertfordshire

"When I came to Lily, I was looking for additional support to help me sustain a pregnancy after suffering a stillbirth and miscarriages. These losses led to anxiety and panic attacks which I hoped acupuncture would also help me manage. I had Acupuncture before pregnancy and weekly during a successful pregnancy and again three years afterwards before and weekly throughout a second successful pregnancy.

The acupuncture, support and care I received through my pregnancies was extremely helpful. The anxiety I experienced due to previous losses was handled with such care and understanding and this anxiety was significantly reduced as a result of such care. Before acupuncture I had only known loss and sadness with respect to trying for a baby despite receiving medical help. I continued to use traditional medical help alongside acupuncture with my two successful pregnancies and am convinced that without acupuncture I may well not now be in the truly blessed position of being a mother to two children."

Anonymous, Hertfordshire

"I was struggling to conceive and had suspected PCOS (later confirmed) and received Acupuncture from July 2014 - August 2015, herbal medicines for two-three months and moxibustion during some acupuncture sessions.

Thank you Lily - your caring, professional approach to my care helped me through a very difficult period of my life. I really looked forward to my acupuncture sessions each week, which ultimately helped us to have a baby. The only downside is I don't have time for acupuncture now I have a six month old to look after!!

The care and treatments were first class! We conceived our baby in December 2015 after six months of treatment (in parallel with NHS investigations). I am certain that the care and treatments I received were a big factor in regulating the symptoms of PCOS, ultimately enabling us to have a baby. As well as the herbs and acupuncture, which were tailored to complement the NHS investigations, Lily also recommended various other activities to complement the treatments - e.g yoga/meditation/dietary changes/walking etc. Having someone to talk to on a weekly basis also helped me to understand more about my condition and how I could relieve the symptoms. This holistic care and support was hugely beneficial to me from a mental health perspective as well as in supporting the treatment.

Once I was pregnant, I continued to have acupuncture sessions to support pregnancy, which I really enjoyed and found very relaxing.
I also suffered from back pain and the treatments were on occasion tailored to help with this and I found it very effective.

Finally, acupuncture definitely helped me to sleep better which had an overall benefit on my health and wellbeing.

Ultimately, I believe both the NHS and the TCM contributed to us being able to conceive and it would have been much easier if the NHS shared notes etc directly with Lily."

Anonymous, Hertfordshire

"I came to Lily after suffering 2 miscarriages, I had heard that acupuncture can help with fertility and maintaining a healthy pregnancy. I had acupuncture to regulate my cycles and help me conceive. I saw Lily once a week until about 20 weeks pregnant and then once a month until our daughter was born. I came back to Lily a few years later after having another miscarriage when trying for another child. Again I saw lily regularly every couple of weeks until the birth of our son.

Lily was at all times professional and caring, she was able to use her experience and knowledge of acupuncture to help me not only to conceive and carry 2 healthy children but she also was able to give advice and keep me calm! Whenever I had other problems within pregnancy like back ache or headaches she was also able to use acupuncture to treat those. After suffering from the heartbreak of miscarriage the only time I successfully conceived and carried full term babies were the times I had acupuncture with Lily."

Anonymous, Hertfordshire

"I was happy to meet such a professional as Lily and came back to her twice more with my problems. Also, I brought my mother for a consultation with Lily and a few acupuncture sessions.  I felt the results of the acupuncture after about a month or so since the beginning of treatment. Lily was the person who I could ask lots of medical questions about myself and my family and always got the advice from her. I stopped seeing Lily when I got pregnant, which was the second reason for visiting the clinic. The acupuncture helped me to become more relaxed and I started to believe in it even more. 

Second time I returned to the clinic to help me induce the labour and it started just 8 hours after the acupuncture session. 

Also, Lily helped me with the after birth complications when I couldn't walk due to the trapped nerve. Lily's professional massage and acupuncture sped up my recovery a lot. I had only about 4 sessions and felt better."

A Former Patient, Hertfordshire

"My husband and I fell into the 'unknown infertility' diagnosis.  We had been trying to conceive since 2002 and I came round to the idea of trying acupuncture in 2007.

Acupuncture seemed to be one of the alternative medicines that could offer help with fertility problems.  Having looked on the internet for acupuncture I noted that Lily was a member of the Acupuncture Fertility Network and her thorough training gave me the confidence that she has indepth knowledge and experience rather than a quick qualification. 

Having being treated by Lily for 4 months I found the whole acupunture experience fascinating.  After a number of years trying to get pregnant including 3 failed IUI's and 2 failed IVF cycles, I am convinced that combining acupunture with a drug free frozen embryo transfer is the reason that I became pregnant with twins.  Now we are parents to two healthy baby girls.

Lily is very professional and easy to open up to.  As fertility treatment is a specialist area for Lily it was comforting and reassuring to deal with someone who understood the medical terminology and could ask relevent questions necessary for my treatment. I would not hesitate to recomend Lily to others or to visit Lily again for any other problems that I may have in the future.

I was treated by Lily for about 4 months an found that an additional benefit of the treatment was an improvement in the blood circulation to my hands - especially the fingers and to my feet which normally suffered from the cold in the winter months.  I also found moxibustion to be very relaxing!"

Anita, 38, Watford.

"My husband and I have been trying to conceive for 3 years.  I decided to try acupuncture following an article released in the BMJ showing an association with increased success rates of IVF alongside acupuncture.  I also wanted to use it for relaxation.  

My IVF worked first time!  I found the sessions very relaxing - it was good to have some time out.  Lily was also a fantastic listener!"

Mrs C, Harpenden

"Prior to seeing Lily, I had suffered from a miscarriage which resulted in irregular periods.  I also had ovarian cysts over a period of 2-3 months before I had my first appointment with Lily.  

I wanted to try to conceive again following my miscarriage but was advised to put this on hold whilst I waited for the cysts to shrink.  I was advised to wait for 3 months and decided to contact Lily to see if Chinese medicine could shrink the cysts without waiting for the whole 3 months.  I also wanted to get my cycles regular so that I could try again and also to try and stop another miscarriage.

Within 3 months, the ovarian cysts shrank and I had this confirmed by having a scan.  My cycles reverted back to 28 days and I was pregnant within 3 months of starting the Chinese medicine.  I stayed on the medication until I was 17 weeks pregnant which I feel went a long way to help avoid a miscarriage.

I liked the consultations as Lily involved my input into the treatments and we therefore made joint decisions on how to proceed, taking into considering my preferences and also what would be easy for me to achieve/adhere to.  Thanks for all your help Lily."

Northampton

"I wanted help with conceiving and had read that acupuncture could help.  I'd been trying for approximately 5 months beforehand - after treatments with Lily consisting of acupuncture, herbal medicines and moxibustion, my cycles regulated and I did conceive!"

Anonymous

"A friend had just started treatments with Lily to treat her infertility and recommended her.  I had tried acupuncture before and hadn't been very comfortable with the practitioner but decided to try Lily anyway.

Lily was extremely professional from the very start. I felt she really cared about her work and her patients, and was very understanding and very thorough. She told me I would need at least 12 treatments - by the 9th week, I was pregnant!

The treatments made me feel better generally, my periods improved immediately as did my basal body temperatures.  It was an added benefit that she is a good listener and helped me work through the stress the infertility had caused.

I cannot recommend Lily highly enough, she helped me all through my pregnancy and I am sure the lifestyle changes she recommended helped me get pregnancy again very quickly - I now have two lovely boys!"

Mrs D, Aylesbury.

"I have been suffering with the symptoms of my thyroid and liver condition for approximately three years now. I'd read a Zita West book about the benefits for people trying to conceive and was interested in trying acupuncture out.

I have experienced a feeling of calmness and relaxation from the acupuncture.  I also have better sleep and less anxiety as well as an uplifted mood. I've been impressed with the alternative information and advice that Lily's give me, extra to what my doctor may give me.  I like the ways she advises me to help myself with my lifestyle and diet.

I am even more impressed by how professional and how relevant the treatment and information from Lily is this time from when I last saw her 2 years ago."

Mrs D, Berkhamsted.